Will Community Voice really be listened to?

More Information... Will Community Voice really be listened to?

Opinion	Action
A public consultation carried out by the Police last year found that people wanted the opening hours of police station enquiry offices extended.	These findings were central to the Police’s decision to open the offices in several of the stations until midnight.
The County Council carried out a survey in 2002 to see what people thought of the County’s website and free household newspaper. It turned out people were not satisfied with the website and the County newspaper was barely read.	The findings of the survey prompted a complete overhaul and redesign of the County’s website, which is now complete, and a total review of all aspects of the County newspaper.
In April 2002 South Lakeland District Council consulted the public on the provision of sport and recreation facilities.	The results of the exercise are being used to help introduce new opportunities for sport and recreation for people of all ages and abilities.
In March 2003 Eden District Council consulted with residents about their priorities for the district’s future.	From the responses they developed 8 themes for the district's community strategy - Eden Futures - which will be the focus for developing new projects and attracting funding into the district. It will also influence Eden District Council's priorities in the future.
In a survey of Allerdale Borough Council residents January 2003, the economy and environment emerged as the two most important themes to improve the area as a place to live and work.	The Council is focusing on improving services in these two areas including: training / employment schemes and expanding its recycling services
Copeland Borough Council carried out consultation in 2002 to gather information to feed into a review of the way people access council services. Issues raised included having one point of contact for the council and working with other agencies to provide services.	Since the review we have implemented a contact centre for the Council giving one point of contact and are working with Connected Cumbria to offer joined up services.

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